Your Questions, Answered
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Yes. We bring our own professional-grade cleaning supplies and equipment. If you have specific products you’d like us to use, please let us know in advance.
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We recommend securing any cash, jewelry, important documents, medications, or other valuable items before our team arrives. While we treat every home with care and respect, Victoria’s Cleaning ATL LLC is not responsible for lost, damaged, or misplaced valuables that are left accessible during service.
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We love pets and are happy to clean homes with them. However, for the safety of your pets and our staff, we ask that pets be secured or kept in a designated area during the cleaning whenever possible. Victoria’s Cleaning ATL LLC is not responsible for pets that escape from the home or property during service. Please inform us of any pets before your appointment so we can take appropriate precautions.
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We kindly ask that all cancellations or rescheduling requests be made at least 24 hours before your scheduled appointment.
Cancellations made with less than 24 hours’ notice may be subject to a late cancellation fee of $50–$100, depending on the size of the scheduled service.
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For Deep Cleanings, Move-In/Move-Out Cleanings, Commercial Cleaning, and Pressure Washing services, we typically schedule an in-person estimate to provide the most accurate pricing based on the property’s size and condition.
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A Deep Cleaning allows us to bring your home up to our company standards before beginning recurring service. It provides a more detailed cleaning of areas that may not be addressed during regular maintenance visits.
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No. Many clients provide us with access instructions and return to a clean home after the service is completed.
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Yes. We are committed to providing professional and reliable service, giving our clients peace of mind when welcoming us into their homes and businesses.
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We offer one-time, weekly, bi-weekly, monthly, and customized cleaning schedules to fit your